Import Tax, Duties and Fees

Import and customs tax, duties and fees may be required to be paid upon delivery of package. Dogu tool is NOT responsible for any such fees and MUST be paid in full by the customer.

(Refusal to pay import fees that results in a package being returned to us will not be refunded)


Countries We Ship To 

We currently ship to the following countries and regions:


North America: USA, Canada.

Oceania: Australia, New Zealand.

Europe: UK, Ireland, Scotland, Denmark, Sweden, Germany, Austria, France, Norway, Poland, Netherlands, 

Asia: Taiwan, Hong Kong, Malaysia, Singapore, Thailand, South Korea, Vietnam.


We’re working hard to add additional counties to ship to in the future.

(Please note, TA-Q-BIN/UPS shipping option is unavailable for orders to Canada. Japan Post EMS will be used instead)



Kuroneko Yamato (TA-Q-BIN) 

TA-Q-BIN, in collaboration with UPS, provides a fast, reliable and cheaper shipping option for customers internationally. (excluding Canada)

This shipping option, however, is limited to tools without blades or sharp cutting faces due to rules and regulations in place. 

All tools that do not have blades like vacuums, blowers and accessories will be shipped using TA-Q-BIN-UPS.

Circular saws, hand saws, planers, etc cannot be shipped using TA-Q-BIN-UPS.

Orders containing tools with blades will be shipped using Japan Post EMS at existing rates.  

Orders from Canada will also be shipped via Japan Post EMS. 


Shipping Method

Orders are shipped via Japan Post EMS and Kuroneko Yamato-UPS (TA-Q-BIN-UPS) only. 

Other shipping services like DHL, FedEx, Sagawa, Japan Post ePacket, ePacket light UGX, SAL are currently unavailable and cannot not be used.

Shipments will be forwarded to the destination country’s couriers once they arrive in country. 

This potentially results in multiple tracking numbers issued per package.

Tracking number(s) will be provided after package is shipped.


Shipping Cost Calculation

Shipping costs will be calculated at checkout based on item weight and size.

Shipping costs are based on the Japan Post EMS rate chart and TA-Q-BIN rate chart. 

(These rates can change at any given time. These changes will be updated to match EMS and TA-Q-BIN rate charts respectively, and will be reflected on the final calculated shipping cost at checkout. )



English Package Tracking Websites 


Japan Post:




(All orders are directly shipped out of Japan)